OVERALL PURPOSE: The position is responsible for the identification, analysis and development of business requirements for systems development, enhancement; and testing, implementation and documentation of the supported systems used in the assigned business unit.


SPECIFIC ACCOUNTABILITIES:

  • Identifies areas for improvement / enhancement on existing systems to support different initiatives of the company.
  • Determines, analyzes, and documents the business requirements from the business community and coordinates with the developers to create the system specifications.
  • Identifies possible improvements in the business processes to reduce manual work and overhead, as well as improve overall turnaround time of business processes.
  • Facilitates change management by working with various business areas to address issues and potential impact and/or benefits of the changes in the proposed system.
  • Communicates with the developers for clarification of business requirements, testing, and reporting of errors found in the systems being supported.
  • Identifies all possible test scenarios and prepares the test plan for the systems under development.
  • Executes the test plan and conducts the acceptance testing for the developed programs as required.
  • Prepares and documents manual and system procedures in support of the business needs.
  • Provides post-implementation and production support for supported systems including analysis of production problems raised by business users.
  • Conducts systems training for the business community as needed.
  • Prepares progress reports within agreed time frames.


SKILLS AND KNOWLEDGE REQUIRED:

  • A college degree preferably in Computer Science or Mathematics with at least 1 year experience in business & systems analysis;
  • Must have strong logical analysis skills preferably with systems design background.
  • Preferably knowledgeable of SQL programming tools.
  • Must have good analytical and conceptual skills, good interviewing skills (for data gathering/business requirements preparation);
  • Possesses good oral and written communication skills as well as good interpersonal skills, must be very client-oriented and proficient in English.
  • Minimum 1 year Experience on Life Insurance is preferable;
  • With high stress tolerance and capable of dealing with all levels of management.
  • Likes to learn new experience.
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Karyawan